Privacy Policy

Effective date: 27 July 2026 · Last updated: 27 July 2026

Teman Turbo Mantul (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and protected when you use our application and any associated website (collectively, our “Service”).

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Service.

Definitions and Key Terms

To help explain things as clearly as possible, the following terms have these meanings whenever they appear in this Privacy Policy:

  • Cookie: a small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information such as your language preference or login state.
  • Company / we / us / our: PT Citra Kreasi Makmur, located at Jalan Daan Mogot No. 111, Daerah Khusus Ibukota Jakarta, Indonesia, which is responsible for your information under this Privacy Policy.
  • Country: the country in which Teman Turbo Mantul is based, i.e. Indonesia.
  • Device: any internet-connected device such as a phone, tablet, or computer used to access the Service.
  • IP address: a number assigned to every device connected to the Internet, which can often be used to estimate the general location from which a device connects.
  • Personal Data: any information that, directly or indirectly (or in connection with other information, including a personal identification number), allows for the identification or identifiability of a natural person.
  • Service: the services provided by Teman Turbo Mantul through our application and website.
  • Third-party service: advertisers, promotional and marketing partners, analytics providers, payment processors, and others who provide content or services in connection with the Service.
  • Website: the Teman Turbo Mantul site, accessible at https://admin.turboindonesia.co.id/web.
  • You: a person or entity registered with Teman Turbo Mantul to use the Service.

What Information Do We Collect?

We collect information from you when you register on our Service, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with us. This may include:

  • Name / Username
  • Phone number
  • Email address
  • Age
  • Password (stored in encrypted/hashed form)
  • Transaction and order details necessary to process purchases you make through the Service

We also collect the following from mobile devices to improve your experience. These are optional and you can decline the permission:

  • Camera (pictures): granting camera permission lets you upload a picture directly from the app. You can safely deny this permission.
  • Photo gallery (pictures): granting gallery access lets you upload a picture from your photo library. You can safely deny this permission.

How Do We Use The Information We Collect?

Any information we collect may be used to:

  • Personalize your experience and better respond to your needs
  • Operate, maintain, and improve the app based on your feedback
  • Improve customer service and respond to support requests
  • Process transactions and fulfil your orders
  • Administer contests, promotions, surveys, or other features
  • Send periodic emails and service-related notifications

When Do We Use Information from Third Parties?

We may collect information necessary to provide the Service to you. If you voluntarily connect or provide information available on social media, we may collect the publicly available information you have indicated. You control how much of your information social media services make public through their own privacy settings.

We may also receive limited information from third parties that provide automated fraud-detection services when you contact us or express interest in becoming a user.

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only as long as needed to provide the Service and to fulfil the purposes described in this Policy, or as required to comply with our legal and regulatory obligations. When we no longer need it and are not required to retain it, we will delete or de-personalize it so that you can no longer be identified.

How Can You Delete Your Account and Data?

You have the right to delete your Teman Turbo Mantul account and the personal data associated with it. You can request deletion in either of the following ways:

When you delete your account, we will delete or anonymize the personal data we hold about you, except where we are required to retain certain information to comply with legal obligations (for example, transaction records for tax purposes), to resolve disputes, or to prevent fraud. Such retained data will be kept only for as long as required by the applicable legal obligation, and then deleted.

Because we back up our systems to protect against accidental loss, a residual copy of your information may persist in backups for a limited period before it is overwritten. We do not use backup copies for active processing.

How Do We Protect Your Information?

We implement a variety of technical and organizational security measures to keep your personal information safe. Sensitive information is transmitted over encrypted connections (SSL/TLS). Access to personal data is restricted to authorized personnel who are required to keep it confidential.

No method of transmission or storage is completely secure. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Can You Update or Correct Your Information? (Your Rights)

Subject to applicable law, including Indonesia's Personal Data Protection Law (UU No. 27 of 2022 / UU PDP), you have the right to:

  1. Access the personal data we hold about you
  2. Update or correct your personal data
  3. Change your communication preferences
  4. Withdraw consent where processing is based on consent
  5. Request deletion of your personal data (see "How Can You Delete Your Account and Data?")

To exercise these rights, contact us using the details in the "Contact Us" section. To protect your privacy and security, we may take reasonable steps (such as verifying your identity) before acting on a request. Some requests are subject to legal exceptions and technical limitations, which we will explain if they apply.

Could My Information Be Transferred to Other Countries?

Teman Turbo Mantul is based in Indonesia. Our data is hosted on Amazon Web Services (AWS) in the Jakarta (Indonesia) region. Where information is processed or stored by us or our service providers, we take steps consistent with applicable law, including UU PDP, to ensure your information remains protected.

Cookies and Tracking Technologies

  • Cookies

    Teman Turbo Mantul uses cookies to identify areas of our website you have visited and to enhance performance and functionality. Some features may not work correctly if you disable cookies. We never place personally identifiable information in cookies. Most browsers let you block or delete cookies through their settings.


  • Local storage

    We may use local (DOM) storage to store client-side data with greater capacity than cookies, without sending it in HTTP request headers.


  • Sessions

    We use sessions to identify areas of the Service you have visited and to maintain your logged-in state.


Links to Other Websites

The Service may contain links to websites not operated or controlled by Teman Turbo Mantul. This Privacy Policy does not apply to those sites, and we are not responsible for their content or practices. When you follow a link to another website, that site's own policies govern your interaction with it.

Sale of Business and Affiliates

We reserve the right to transfer your information to a third party in the event of a sale, merger, or transfer of all or substantially all of our assets, or in insolvency proceedings, provided the third party agrees to adhere to this Privacy Policy. We may also share information with our corporate affiliates, who will treat it in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the Republic of Indonesia, without regard to its conflict-of-laws provisions. You consent to the exclusive jurisdiction of the competent courts of Indonesia for any dispute arising under or in connection with this Privacy Policy. Your use of the Service may also be subject to other applicable local, national, or international laws.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Service or applicable law. Unless otherwise required by law, we will notify you (for example, through the Service) before changes take effect and give you an opportunity to review them. If you continue to use the Service after changes take effect, you will be bound by the updated Privacy Policy.

Your Consent

By using Teman Turbo Mantul, registering an account, or making a purchase, you consent to this Privacy Policy and agree to its terms.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data-protection rights, contact us: